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Friday, April 17th 2015, 8:34am

How to use complaint function in chat and when?

Weekly knowledge test: 17/04- 23/04/2015

How to use complaint function in chat and when?

Post your answers here.


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This post has been edited 2 times, last edit by "Aixlinn" (May 21st 2015, 4:10pm)


Friday, April 17th 2015, 8:56am

To use the complaint Function you right mouse click on the time part of the message.. The Main reason to use that complain function is to report Chat Rule violations.. For example non English in Main or Trade Chat.. Some one using Main Chat for selling items...
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Friday, April 17th 2015, 10:56am

use of the complaint function should be carried out when chat rules are broken. CAPS,spam spam spam, and stupid insults will not be tolerated. by right clicking on the time of the message sent we can collectively thin out the chaos and enjoy a civilized chat.

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Friday, April 17th 2015, 12:59pm

How to use it: by click with the right button of your mouse in the hour or the message that you want to complain, then appears a little screen with the title "complain", you select it, and it automatically goes to chat guards.
When to use it: You can use it when someone insults you or when someone says in chat something against the rules, or against chat rules (language that are not english in main chat, trades in main chat, capital letters only used, spam, forbidden links, etc).

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Friday, April 17th 2015, 4:50pm

Use of complaint function in chat:

What is a complaint function?
It is a feature that gives us ability to inform guards about any chat rules violation. Any guard on duty will be able to punish a character who broke any of chat rules.

How to use it?
When you see someone who broke the law you can right-click on the time of the message he sent and you will see a pop-up window with compaint future. Last thing you have to do is just click on it :)

When do you use it?

Chat rules

Under the link above you will be able to see all the rules of chat. If any of them is being broken you can and you should use complaint feature.

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Friday, April 17th 2015, 4:59pm

A Complaint feature is a function of the game in order to make guards aware of any perceived wrongdoings from other player in chat.
A guard can then use their power to take appropriate action against the guilty party (If any wrong is found to have happened)

We can use it by right clicking the timestamp of the offending message, and click on Complain.
The complaint gets registered to the available guard and you will get a system message saying that your complaint has been registered.

As for any feature, the complaint option should be exercised with restraint and should be used whenever you see any breakage of rules happening in any kind of chat. Be it private or clan or main chat.


Saturday, April 18th 2015, 4:56am

The complaint function is the public hand sanitizer that helps our guards keep the chat squeaky clean.

By right clicking on the time of the suspected offender's message, a small box pops up, and the "complain" feature becomes available. Clicking this then prompts the message to the guards.

Contents of said message can range from non english in main or trade chat channels, the misuse of buying/selling items in main chat, flood, swearing, or any incendiary remarks towards other players, administration, and game as a whole.


Sunday, April 19th 2015, 2:02am

We can use it by right cliking in the time of the message. You can use this function when you see that someone is violating the chat rules…at&id=90&page=2

When you complain, it'll be sent to guards.
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Sunday, April 19th 2015, 2:30am

Right click the time the message was sent and click complain, it'll be sent to the guards who will then choose the correct course of action through either a curse of silence or nothing. You can report any messages violating chat rules, so basically, flooding, curse words, external links, insults etc...


Sunday, April 19th 2015, 12:59pm

how to use it : by a right click on the time part of the message

when to use it : when insults, flood, external link, other language than english on main and trade chat, all violation of the chat rules


Sunday, April 19th 2015, 6:00pm

how to use it : like mefisto say
when to use it : if you want to talk with mentors about your bad behaviour

what you can get: gag or good mood with gag :lol: :lol: like me :yes:


Sunday, April 19th 2015, 6:17pm

Right to many functions, if you use Time message we complain to the message if the message contains insults, spam, threats, bugs,if you use the name of a character activates various options, such as trade, the information on the character, private messages, comparison of achievements, ignore the messages of character and copy the message itself,if you click on the game screen settings are changed, otherwise you copy the url or open the links in messages you copy and paste ^^


Monday, April 20th 2015, 1:16am

:teacher: How to use it :teacher: :
You must use the right mouse button and click on the right side of the time the message you'd like to keep a player against the rules is followed by the word appears Complain and this messages going to Mentor or Guard.


:teacher: We use this in cases such as: :teacher:

- A player uses profanity
- Use another player insults
- Uses the main chat to trade
- In the main chat or trade it uses a different language than English
- When someone is trying to fool the login password for your account
- Sends to the main trade chat or external link
And always will be broken if the chat rules.


Tuesday, April 21st 2015, 2:02pm

To use complaint function in chat you simply click right mouse button on the time of the messege and it will pop up litle window,after that just click complain and it will be visiblle to our lovely mentors and guards and they will handle it :)

But dont abuse that function its not nice thing to do :P only complain on messeges you think that breaking our chat rules..
Chat rules :…at&id=90&page=2
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Wednesday, April 22nd 2015, 12:30am

How to use complaint in chat function and when?

- How ?: clicking right button over the time of the message and then press the left button on the option "complain"

- When ?: when there is some insult or when someone goes against the rules of the chat (chat wrong channel use, sending some external link, using capital letters, etc) or demanded a different language is used (in this case English)


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Wednesday, April 22nd 2015, 5:15pm

The complain function is a feature that people can use to report abuses to MENTORS, that will process your reports and decide how to manage them.
You can use it to report messages from your chat click, with the right button, on the TIME of the message and select "COMPLAIN".
The messages that you have to report are that ones that breaks the rules: examples
- Insults to people
- Different language from english
- Politics
- ecc....

Here you can have a complete look about the rules that people have to follow in chat:

Chat rules:

Nave a nice game
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Wednesday, April 22nd 2015, 11:46pm

The complain function can be used by any player to report anyone who breaks the chat rules.
This can be done by clicking on the time on the left of the message which is against the estableshed rules.
However this "power" should not be used recklessly.
Some type of violations of chat rules are :
Talking in a different language
Using the main chat instead of trade chat for your "trade spam messages"
Profanity ( swearing).

You can look up all of the rules just to be sure before you go around complaining.

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Thursday, April 23rd 2015, 7:34am

O.o What did you call me!?

It's a beautiful day. Mirrow is shining. Birds are chirping. A brightly colored stream is flowing and you're lounging on the banks watching the fish jump and listening to the gentle pops and hisses of the lava as it bubbles up out of the ground. And just when you're just about sure that there's nothing that can ruin this beautiful day, there it is:


How dare that Ronni Redstar! What a jerk!

Now, you have two options.
1.) You can go home and cry, spending the rest of your days in pain and agony
2.) Dispatch a highly trained team of Guards and Mentors to solve the problem

Without further ado, I would like to introduce you to the Complaint System

With one right click on the time stamp to the left of the post, and then one left click on the Complain Button, you're once again on your way to peace, serenity, and a nice tan.


The complaint system can be used any time the chat rules are being broken. For a full list of forum rules, be sure to check out the Chat Rules page.

Have a good game everyone. :drink:

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Thursday, April 23rd 2015, 7:38am

P.S. In the interest of clarity, Ronni Redstar is my multi, so I am not breaking any rules of this contest, as I am not making any "Personal Attacks" against another player.