Alcor, please read the news more carefully: "Open the MMOPAY site via the links in the Banks of Faeo."
For all real issues with SponsorPay! (as for all other payment issues), please contact
payment@warofdragons.com with a detailed description of your problem. This should include the time and date when you did the transaction, which service you used there, which email address you provided there and all other information you can provisde. Thank you.